Collections Director Germany (m/w/d) für das Forderungsmanagement

Would you like to play an essential role in the further development of the Alektum Group and further strengthen the company's competitiveness in the market? Apply now!

Alektum Group is one of Europe's leading debt collection companies with Swedish roots. The focus of our company is on mass debt collection, as well as the monitoring and collection of title claims. Attractive service packages, modern technology and professional, respectful employees make it possible to maintain customer relationships. In Germany, the company is based in Munchen. 

Your tasks

As Collections Director for Germany, you are responsible for the results and achievement of the entire German collections department. You will lead and support our collections teams of  approximately 25 FTE (in total) . Your main goal is to ensure our services are carried out to the fullest satisfaction of our customers in accordance with applicable legislation. Therefore, you will further develop your team, the procedures and strategy within your department. You will report to the Country Manager.

Your main tasks include the following:

• Setting goals and strategy for the business area in accordance with the company goals and strategy.

• Budgetting and resource planning for ongoing operations.

• Having control over the revenue of customers and the number of cases and   conduct analyses on Alektum Group Customers.

• Actively develop, improve and implement work routines, processes and tools for the business area / team.

• Coaching and developing direct reporting employees (Team managers), eg through development interviews, goals and expectations.

• Formulating objectives and informing employees about them.

• Planning of work tasks and staffing (recruiting, onboarding, coaching, further development)

• Ensuring compliance with company guidelines and legislation in the area of debt collection

• Assistance in the purchase of receivables

• Communicating regularly with customers, employees and other stakeholders within the department , the region and the Alektum Group .


Who are we looking for?

 • University degree or corresponding work experience as well as several years of work in receivables management or a comparable industry

 • Enjoy building customer relationships and working with people

 • Customer-oriented thinking and acting as well as a high level of responsibility and cost awareness

 • Proven experience in managing and coordinating a business, and team

 • Communicative, active and assertive personality

 • Positive leadership style

 • Analytical understanding

 • Fluent written and spoken German and English 


We offer you

• An international working environment

• The chance to work purposefully in a growing and success-oriented team

• A cooperative corporate culture that is characterized by flat hierarchies

• Well-founded training and ongoing training

• Excellent location in the center of Munich

• Very good connection to public transport (U2)


Would you like to apply for this position? 

Apply by leaving your contact info on the platform. Please include your CV and motivation letter in English. 

Would you like to find out more about the position?

If you have any questions regarding the position or the recruiting process, please contact Ms Bruyns Laurence at


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Augustenstraße 79
80333 München Wegbeschreibung Seite anzeigen

Arbeitsplatz und Unternehmenskultur

Wir sind ein international tätiges Familienunternehmen, das durch eine werteorientierte Unternehmenskultur geprägt ist und in einem expansivem Umfeld agiert. Unser Ziel ist es, das Wachstum unserer Kunden zu fördern und deren volles Potenzial auf eine nachhaltige Art und Weise auszuschöpfen.

Dabei sind unsere Mitarbeiter das größte Kapital. Unsere Unternehmenskultur ist geprägt von Fortschritt, Teamgeist und Wertschätzung.

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